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🩺 Hospital Customer Portal
Role: Full-Stack Developer
A complete healthcare management portal that allows patients to seamlessly book appointments, view health records, connect with doctors, and manage their healthcare experience from one platform—built with a user-first approach to improve accessibility and engagement.
Overview
Built a user-centric healthcare web application tailored for patients to manage their medical journey—from booking appointments and
viewing personal records to connecting with doctors and exploring available services—all in one platform.
Key Features
- Home Dashboard: Central hub for health info, reminders, and upcoming appointments.
- Appointments: Book, view, reschedule, or cancel visits with ease.
- Available Doctors: Browse doctors by specialty, department, and availability.
- My Health Record: Secure access to past visits, prescriptions, and test results.
- Messages: Chat feature for seamless communication with healthcare staff.
- Notifications: Real-time alerts for appointments, test results, and reminders.
- Services: Explore offerings such as teleconsultation, lab tests, and health packages.
- Help & Support: Support ticket system, FAQs, and live chat integration.
- Profile: Manage personal information, insurance, and preferences.
Impact
- Enhanced patient experience through 24/7 access to healthcare tools
- Reduced appointment-related queries via self-service options
- Boosted patient retention through improved communication